Contact Us

Real people read these. If something has gone wrong with an order, or you are not sure which size fits your pet, just ask.

Email

hello.mellopaw@gmail.com

When you will hear back

We reply within 2 business days, usually sooner. If you are writing about a problem with an order, include your order number and we will get to it faster.

What we can help with

  • Order status and tracking
  • Choosing a size for your cat or dog
  • Returns and refunds, covered by our 30 day guarantee
  • Anything that arrived damaged, incomplete or wrong

Business details

Mellopaw
Quebec, Canada